Privacy policy
Last updated: 18 October 2026
JobPilot processes personal data to help UK trade businesses capture enquiries, schedule jobs, store job evidence and chase invoices. We act as a processor for customer personal data uploaded by your company, and as a controller for account and billing data.
Data we process
- Account holder name, email, phone and role
- Customer enquiry content, contact details and property addresses
- Job photos, certificates, signatures and completion notes
- Invoice and payment status metadata
- Usage analytics and audit logs
AI processing
Enquiry extraction, reply drafting and quote drafting may be sent to an AI provider under a documented processor relationship. Customer message content is not used to train our models. AI outputs remain drafts until approved by an authorised user.
Retention and rights
Company owners can export company data and request account deletion. Deletion requests enter a 30-day grace period before permanent erasure, unless a longer retention period is required for legal claims or accounting records.